Shipping policy

 


Shipping Policy – LAMSA

Last updated: January 12th, 2026

At LAMSA, we work with trusted delivery partners to ensure smooth and reliable delivery across Lebanon. Please review our shipping policy below.


1. Shipping Locations

  • We currently deliver across all regions in Lebanon.

  • International shipping is not available at this time.


2. Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders may be confirmed via WhatsApp or phone call prior to dispatch.

  • Orders placed on weekends or public holidays will be processed the next business day.


3. Delivery Timeframes

Delivery is handled by Wakilni.

  • Beirut & Mount Lebanon: 1–3 business days

  • Other regions: 2–5 business days

Delivery times are estimates and may vary due to operational or external factors.


4. Shipping Fees

  • Shipping fees are calculated at checkout or communicated during order confirmation.

  • Fees may vary depending on delivery location and order size.

  • Any applicable shipping fees are payable upon delivery.


5. Cash on Delivery (COD)

  • Cash on Delivery is available across Lebanon.

  • Customers are requested to prepare the exact amount at the time of delivery.

  • Unjustified refusal of delivery may affect future order eligibility.


6. Delivery Responsibility

  • Customers are responsible for providing accurate delivery details.

  • LAMSA is not responsible for delays or failed deliveries resulting from incorrect or incomplete information.

  • If the recipient is unavailable at the time of delivery, rescheduling may incur additional charges.


7. Damaged or Incorrect Orders

  • If your order arrives damaged or incorrect, please contact us within 24 hours of delivery.

  • Clear photos or videos may be required for verification.

  • Requests submitted after 24 hours may not be accepted.


8. Third-Party Courier

  • All deliveries are handled by Wakilni, a third-party courier service.

  • Once the order is handed over to Wakilni, delivery timelines are subject to their operational processes.

  • LAMSA is not liable for delays beyond its control after dispatch.


9. Contact Us

For any shipping-related inquiries, please contact us at:

  • WhatsApp: +961 79317746

  • Email: hello@lamsaofficial.com